Shipping policy

Shipping Policy

Effective Date: April 30, 2026

At Bugacci Jacket, we are committed to delivering your order safely and on time.

Shipping Availability

We currently ship within the United States only.

Order Processing

All orders are processed within 7–9 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

We offer Free Standard Shipping on all U.S orders.

Estimated delivery time: 21–25 business days

This estimated timeframe includes order processing and shipping transit time.

Delivery times may vary depending on your location and shipping carrier.

Shipping Costs

We offer free standard shipping on all orders within the United States.

No additional shipping charges will be applied at checkout unless otherwise stated.

Delivery Information

  • We do not ship to PO Boxes or APO/FPO addresses
  • A signature may be required upon delivery for security purposes
  • Tracking information will be sent by email once your order has been shipped

Please ensure your shipping address is correct before placing your order.

If you need to update your shipping address, contact us within 24 hours at contact@bugacci.com.

Damaged or Lost Shipments

If your order arrives damaged, defective, or is lost during transit, please contact us within 3 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item 
  • A brief description of the issue

Our team will review the issue and assist with a replacement, exchange, or refund where applicable.

Failed Delivery / Returned Packages

If a package is returned due to an incorrect address provided by the customer or repeated failed delivery attempts, the customer may be responsible for re-shipping costs.

Shipping Carriers

We work with trusted shipping carriers, including:

  • DHL
  • FedEx
  • UPS
  • USPS

Carrier selection depends on location and delivery requirements.

Fulfillment

Orders are shipped from our U.S based warehouse or fulfillment partners within the United States.

Contact Us

For shipping-related questions:

Email: contact@bugacci.com

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